Responsible Gaming
Gaming Should Be Entertainment
At Hendriks Restaurant, we believe that casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. While we offer same-day payout options for your convenience, it's important to remember that all casino games are games of chance with a built-in house advantage. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your province) to access our gaming services. This is not only a legal requirement but also an important safeguard. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activity from family, friends, or loved ones
- Gambling to escape problems, stress, anxiety, or negative emotions
- Experiencing irritability or anxiety when trying to cut back or stop
- Neglecting work, school, family, or other responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Lying to others about the extent of your gambling
- Experiencing sleep problems or mood changes related to gambling
- Feeling unable to stop or control your gambling
If any of these signs apply to you, please reach out for help immediately.
Self-Help Tools & Player Protection Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you're willing to lose before your account is automatically restricted.
- Reality Checks: Set reminders that pop up during your gaming session to remind you how long you've been playing and how much you've wagered.
- Session Timeouts: Automatically end your gaming session after a predetermined amount of time.
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform. During a self-exclusion period, you will not be able to access your account or create a new one.
Contact our customer support team to activate any of these protective measures.
Get Help – Support Resources for Canadian Players
If you or someone you know is struggling with problem gambling, professional help is available:
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Canada's leading organization dedicated to evidence-based programs and policies that reduce gambling-related harm.
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Confidential support and referral services for problem gambling (available 24/7).
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Provides free confidential support and counselling for problem gamblers.
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential online and telephone counselling for problem gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
Self-exclusion service that allows you to opt out of all regulated online gambling operators across the UK.
If you are in crisis or having thoughts of self-harm, please contact emergency services immediately or reach out to a mental health crisis line in your area.
Take Action Today
Problem gambling is a recognized disorder with serious consequences, but help and recovery are possible. If you suspect you may have a gambling problem, or if someone you care about does:
- Reach out: Contact one of the support organizations listed above. They offer free, confidential help.
- Use our tools: Activate deposit limits, loss limits, or self-exclusion on your account right now.
- Talk to someone: Confide in a trusted family member, friend, or mental health professional.
- Seek professional help: A counselor or therapist who specializes in gambling addiction can provide personalized support.
Remember: Asking for help is a sign of strength, not weakness. Recovery is possible.